Shipping policy

Tracked priority delivery

We ship to the 50 destinations listed below. Our delivery service is Priority Delivery | Anti-Theft / Loss / Breakage Protection.

  • United States and all other supported destinations except the United Kingdom: $7.96 USD per order.
  • United Kingdom: $7.99 USD per order.

The rate is the same for the 2-, 4- and 6-strap packs. There is no free-shipping threshold. All store prices and shipping charges are in US dollars.

Processing and delivery estimates

Strap packs and individual straps: orders typically process within 1–2 business days, followed by an estimated 3–5 business days in transit after dispatch.

Massage roller ball: estimated processing is 1–3 days, followed by 3–5 business days in transit after dispatch. The ball may arrive in a separate parcel from your straps. Any additional shipping charge for an optional after-purchase item is shown before you accept that offer.

These are estimates, not guaranteed arrival dates; holidays, carrier delays and customs can extend delivery.

You will receive tracking details after dispatch. Please check your delivery address before placing your order.

Delivery protection

Priority delivery includes protection provided directly by Stryde Shop against loss, theft or breakage in transit. If there is a problem, email direction.stryde@gmail.com with your order number and tracking details. For damaged parcels, include photos of the item and packaging. Report an issue promptly, and within 7 days of a recorded delivery where applicable.

We will investigate with the carrier and arrange a replacement or refund where appropriate. Please keep damaged items and packaging until we provide instructions. This delivery-claim process does not replace our 60-day return policy. The delivery protection described here continues after handover to the carrier. A general transfer-of-risk clause does not remove this protection or your rights under applicable law.

International orders

Import duties, local taxes or customs fees may be charged by the destination country and are the customer’s responsibility unless explicitly included at checkout.

Supported destinations

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States.